Promero Offering Oracle Contact Center Anywhere At Competitive Prices

2024-04-14 08:23:56 Computer

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Promero, a coveted technology reseller and management services company, is offering Oracle Contact Center Anywhere software to call centers at reasonable prices.

When call centers world over require management services, they more often end up with Promero, a technology reseller and management services provider with a splendid record of accomplishments. Since its inception in 1999, the enterprise has been delighting clients with an array of programs designed and developed by illustrious software companies. Currently, it is an authorized reseller of software products like Pipkins Workforce Management Software, IEX, Monet Workforce Management, VPI Virtual Source virtual call center agent and River Star Business Optimization Suite, each of which enhances the value of call center deployments.

With the intent to offer some insight into the Oracle Contact Center Anywhere software on offer, one of the executives at Promero recently stated, ?We pride in offering Oracle Contact Center Anywhere, which is a multichannel contact center solution. Designed and developed by Oracle, an illustrious software solution company, the software facilitates convenient, effective yet cost efficient communication of an organization with its customers. To this end, Oracle Contact Center Anywhere allows seamless queuing and routing of conventional phone calls along with email, chat, fax and web callback requests.?

Promero?s premium offering, Oracle Contact Center Anywhere also provides blended predictive dialer and preview dialing, IVR and call recording to enable call centers to completely unify inbound and outbound. Highly scalable, the software allows the client to make changes corresponding to his requirements. With 360-degree views into customer interactions and real-time business intelligence, Oracle Contact Center Anywhere allows the agent to work from the convenience of his home or any location no matter how remote it is. Additionally, supervisors can take advantage of the program to dispense their duties effectively.

Shedding some light on the Oracle Contact Center Anywhere on offer, the executive further stated, ?With instantly customizable screens and real-time tools for monitoring and instructing agents, Oracle Contact Center Anywhere is a boon for supervisors as they can go about their task, irrespective of their location. The program is also enhancing productivity of administrators who are finding it easier to manage things, which was a distant dream with the conventional infrastructure. With real time administration tools, the call center administrators can implement moves, make additions and changes according to their requirements. Additionally, we are making Oracle Contact Center Anywhere available in a cloud-hosted configuration to cater to the requirements of forward looking call center owners and operators.?
Promero is also the one stop solution for businesses in need of quality consulting, software integration services, hosting and management services. The technology reseller and management services provider hosts its cloud service offerings at Peak10?s SSAE 16 certified data centers. Managed by Promero?s trained and seasoned staff, the data center has top of the line amenities. The technology reseller and management services provider is also an authorized Aspect Value Added Reseller, an Oracle Gold Partner and an authorized reseller of Oracle CRM applications. Therefore, those looking for best cloud call center software need not look beyond Promero.

About Promero:

Founded in 2001, Promero is the one-stop solution for all management services requirements. With the base of operations in Pompano, Florida, the technology reseller and management services company rolls out an extensive selection of offerings including consulting, software integration, hosting and management services. Of late, Promero has emerged as an ideal place for those who wish to find hosted speech analytics software.