Use of technology has changed the way field service has been delivered to customers. The year 2019 has been a lot about tech-savvy customers. In 2019 most of the companies were empowering their field service agents with digital technologies for faster execution of jobs, assuring quick communication, and eliminating errors from the processes.
Few of the trends in field service management that prevailed in 2019 were in automation, augmented and virtual reality, hybrid customer servicing, field service mobility, big data in services, generational shift,crowd service.
User :- Bhupendra Choudhary
Url :- https://www.fieldcircle.com/