No one wants or likes to make mistakes. This is true in the office cleaning business as well. Cassie, the owner of Cassie's MeticulousTouch, who has been successful for over 20 years in her business of cleaning homes and offices, shares some insights into how to fix office cleaning mistakes.
To begin with, you should thoroughly check out several cleaning services before hiring one. You can often tell if a company has a plan in place to correct a mistake should one occur. No company is perfect, so a company should not project the idea that there will never be a need to correct a mistake. However, hiring a company with a history of several years of exceptional service will usually help lessen mistakes. By checking the website of an office cleaning company, you can find their star rating and also read testimonials, bad as well as good. Checking with other companies using a service can also be helpful.
It is important, as Cassie points out, to be sure there is a process an office manager can go through to report a mistake promptly and then have that mistake promptly fixed. There should be a way to have direct communication with a live person. A cleaning company should have a policy that will allow a mistake to be corrected immediately, not days in the future. Sometimes a client can fix the mistake themself, but the cleaning company should then offer a refund comparable to the degree of the mistake.
Cassie herself addresses the idea of correcting mistakes. In her own words, "Your satisfaction is 100% guaranteed at Cassie's Meticulous Touch. If you are not happy with any area we've cleaned, simply call within 24 hours, and we will come back out and clean it free of charge." The guarantee by Cassie is the best way to fix an office cleaning mistake.
For those who live in Ocala, Florida, or surrounding areas, including The Villages, Orlando, and Gainsville, and need office cleaning, you can call the office of Cassie's Meticulous Touch to ask questions and to set up an appointment for a free over-the-phone estimate. Her phone number is (352) 216-0513.
User :- Cassie Smitty