Mumbai, July 28, 2020: Tevatel India's leading telecom software solutions provider has launched a disruptive cloud telephony platform (doocti), a utility tool that aims to revolutionise the sales support systems. As businesses adapt to the new normal, there have been numerous internal changes and alterations in the business processes for enhanced collaboration, flexibility, and business continuity.
Enterprises, mid-sized firms, start-ups, or MSMEs are losing a considerable business every year due to poor sales and customer service.
Highlighting the solution, Nagarajan Prakash, Co-Founder & Director, Tevatel said, “With doocti, organisations can benefit from exponentially results in sales efficiency enhancement and can retain up to 89% customers. The multi-featured automated dialer systems match up to every calling requirement and help get contextual data on the lead. The tool helps identify the incoming caller and can demonstrate results from the customer records in real-time. Integrating call center capabilities in the existing CRM, Tevatel’s advanced phone system software helps enterprises drive sales efficiently.”
About Tevatel (doocti):
Incepted in 2007, Tevatel is a leading Telecom software solutions provider for modern business offering best-in-class cloud telephony products and services. Tevatel empowers people and organizations to innovate, increase operational efficiency, reduce costs, and stay ahead of the competition. Headquartered in Chennai, Tevatel is built on open standards-based Voice Over Internet Protocol (VOIP), enabling customers to leverage cloud solutions without investing heavily in CAPEX or OPEX. Whether on-premises or as a hosted cloud-based solution, Tevatel’s solutions reflect years of experience, continual efforts in R & D, skilled workforce, and commitment to deliver simple yet powerful solutions to meet customer’s business challenges.
User :- Seema Choudhary