Reporter Account  Create New Account  Login!
Search :
QUICK LINKS : Art & Entertainment Automotive Blogging & Social Media Business Computer Design Education Environment Events / Trade Shows  
Acrylic Prints
For Press Release Writing
forpressrelease.com
Post Your Story for FREE!
forpressrelease.com
There is no better press release writing company as 123 term papers.
Go to Assignmentgeek.com and get your homework done.
Online assignment help by Copycrafter will free you from any academic issues
BuyEssaysCheap.com - affordable writing help
Promote Your Events with Us!
forpressrelease.com
Professional press release writing services for smart people.
Left Ad
forpressrelease.com
 
 
 
Press Release Details    
Add to Favorites  Mail to a Friend Print Page   Share This News Rate
Save This Listing     Stumble It          
96

iNextrix Announced to Offer Call Center Solution for Customer Care Centers

iNextrix Technologies Pvt. Ltd has been offering innovative communication solutions to businesses and enterprises to empower them with benefits of uninterruptable communication systems. The company offers general solutions which can be used by any business as well as the company also offers specific solutions designed for the specific business or department. Recently, the spokesperson of the company has announced to offer the call center solution to meet the need of a specific segment in the business, namely, customer care. The company has announced that the company will provide a call center solution for the independent customer care centers as well as in-house customer care department.

The announced call center software is provisioned with a wide array of features to support the needs of the customer care centers all across the world. As per the shared details, the company had run a survey for international and local customer care centers to understand the challenges they face in offering the customer care services as well as the must have features in the call center software to improve their routine operations. Based on the survey results, the VoIP experts of iNextrix Technologies Pvt. Ltd developed one of the most robust, reliable and scalable call center solutions for customer care centers. This call center solution can fulfill the need of any customer care center in the world.

The spokesperson of iNextrix Technologies Pvt. Ltd shared the list of key features the customer care centers get in this announced call center solutions are listed below:

Web based access panels for supervisors, agents and admin
Web phone (based on WebRTC)
Dashboard
Campaign management
DID management
Lead management
Trunk management
Advanced call routing
Most idle agent / executive call routing
Round robin call routing
Whisper
Barge-in
3-way conferencing
Call mute
Call unmute
Interactive Voice Response system
Music on Hold
Whitelist
Blacklist
Call transfer
Call park and pickup
Callback
Reports
And more

The spokesperson of the company shared that the company offers the white label call center software to the customer care centers or the companies that need the same. The company will also provide customization in the call center solution based on the demand of their customers.

About iNextrix Technologies Pvt. Ltd

It is an IT company. The company is in operations since 2010 and headquarter of the company is situated in Ahmedabad, Gujarat, India. The company offers development services in various web and mobile app technologies. The company majorly focuses on the VoIP solution and services. The company has many innovative solutions to benefit its customers. The call center solution is one of the most renowned VoIP products of the company which is used by the worldwide call centers and businesses. To know more about this call center solution, please visit https://inextrix.com/solutions/call-center-solution
  
 
 

Contact Information

  • Name: Allen Smith

    Company: iNextrix Technologies

    Telphone: -- , -

    Address:

    Email: voipdecomp@gmail.com