As a customer, you are a Prepaid customer or a Postpaid customer. Prepaid customers pay electricity before use and they are given a prepaid meter. While postpaid customers pay for electricity after use, basically they are billed by IE which shows the amount of energy consumed by customers in a period of one month and the appropriate amount to be paid. Postpaid customers are issued with Postpaid meters.
So, if customers try to pay NEPA bills, PHCN bills, or just electricity bills, they can easily do all of this from the comfort of the home. And even more now can monitor how much electricity consumption is more accurate than before if customers have one of the prepaid meters newly installed in their homes.
Refill prepaid meters online
There are various channels that can make payments for existing prepaid electricity meters, but for customers who refill their meters for the first time - be sure to check the following details before making a payment so that customers can generate tokens.
1. Check to see if the customer's meter details are online by visiting https://comparelight.com
2. Check to see if the information on the meter is correct. For example, the address meter, the name of the owner of the meter (Usually the property owner).
3. Check the minimum payment required. Sometimes when customer meters are installed, it may come with 100 units of power, they may have to pay for this unit at first charge. Also if they have comparable ie payment in the postpaid meter before that the bill can be transferred to the new prepaid meter. If they find any amount on their meter as the minimum payment required, they can contact electricians' customer care to discuss the necessary requirements. minimal payment.