Elision Technolab LLP aka Elision is one of the popular names in the call center industry. The company has developed the best in the industry contact center solution, called, Dialshree. The company has been offering VICIDial customization and many other services in the call center industry, which has empowered many call centers, support centers, BPOs and KPOs. The company has provisioned many banks, insurance companies, automobile centers, BPOs, KPOs, government organizations and many other types of industry verticals with the call center solution. The company has also offered custom Asterisk development, FreeSWTICH development services to benefit the companies with custom call center solution. The years of experience have bestowed an unbeatable position to the company in the call center industry as per the shared details.
Recently the spokesperson of the company has announced to offer the call center integration service to its customers and prospects. The company has expertise in integrating any third party or open source application or solution within the call center software. This call center solution can be an open source solution such as VICIDial or it can be any third party call center software such as, Dialshree.
As per the shared details, the company has benefited many companies with their call center integration services. The most popular integration service of the company is call center CRM integration. The company can integrate any CRM software within the call center solution. Some of the most commonly used call center CRM integration services are listed below:
Zoho VICIDial integration
VICIDial SugarrCRM integration
VICIDial vTiger integration
As per the shared details, the company also offers the integration of other third party APIs to add additional functionalities in the call center solution. Some of those are mentioned below:
Advanced call routing rules
The spokesperson of the company shared some more details about the call center solution integration service which is recited here:
The call center solution is a perfect solution to run inbound and outbound calling campaigns. However, there are some more solutions which businesses need to use to perform certain tasks such as, CRM solution. Sometimes the organization like banks needs more than one mode of communication such as SMS. In all these cases, the integration of the API or software within the call center solution can help in reducing the overheads and increasing the business benefits such as, better resource utilization, increased productivity, increased ROI, etc. You can say that the integration of third party solution within the call center solution increases the business benefits by 2x times.
About Elision Technolab LLP
It is more commonly known as Elision is a leading company that offers the best solutions and services for the call center solutions at extremely affordable rates. To know more about its call center solution and related services, please visit http://www.elisiontec.com/crm-callcenter-integration/