Floatbot Launching AI chatbot for Payworld

20th October 2018 Saturday, Bhavnagar:

Floatbot announces launch of AI chatbot for Payworld which is India?s largest mobile financial services companies. Founded in 2006 by sugal & damani group. The company provides financial services such as money transfer, recharges, bill payments, insurance point of sale, GST filling etc.

The chatbot has been deployed on payworld?s website which helps retailers with their services related to recharges, ticketing etc. for instance if an existing user wants to raise ticket, check transaction status, complaint status etc. then it can be done with just few details inside the chatbot. It also provides with all the information regarding their services for new users.

An existing user can login from the bot and check all the details regarding the services status and complaint status. Also the bot facilitates users to upload their documents from the bot itself, which seems to be very user friendly instead of providing users with the traditional forms for document uploads.

If a retailer is not getting appropriate response and wish to talk to human agent then the bot gives option to chat with agent or on not able to answer for more than 3 times then the bot automatically asks if a user wants to chat with agent.

This makes the chat very smooth and improves customer satisfaction by 10x reducing the cost and time.

To know more about the features visit https://floatbot.ai

Company :-Floatbot

User :- Jimmy Padia

Email :-floatbot.ai@gmail.com

Phone :---

Mobile:- -