USA, (August 16, 2012) – The HTL Group has announced the addition two services in IT Support
London businesses can use to improve the return on investment in technology. The first service they announced is a free IT review of your business or technology challenge your company is facing. During this review you will have a highly trained and experienced IT engineer working with your company for up to a full day to help you design plans to increase your return on investment with technology, or to help you overcome any tough challenges your company is facing with technology solutions.
The second service is access certified engineers who can provide immediate remote PC and server assistance. This service can reduce down time dramatically for your business. The remote assistance can be combined with remote monitoring to reduce down time even further. The combination of proactive service capabilities and remote service has allowed many London businesses to dramatically reduce their IT costs and increase their return on technology investments.
The HTL Group has made their remote assistance and monitoring program available 24 hours per day, 7 days per week. This schedule was implemented so businesses could elect to have PC’s serviced during hours of inactivity. This simple distinction can increase productivity from your staff and reduce your cost of IT support.
The HTL Group highly recommends you schedule a free IT review for your business. During your review the engineer can explain the technology and capabilities of the remote assistance program and remote monitoring systems. For businesses facing immediate problems remote assistance is available immediately without waiting for a review.
An additional item of interest for businesses seeking IT support is HTL’s use of the “IT Guy” concept. The IT Guy is an engineer who is assigned specifically for IT support London businesses need. This one engineer becomes the primary contact for the business with the HTL Group. Commonly this engineer is the same person who did the initial IT review for your London based business. This concept was put in place by the HTL Group to ensure companies had an individual who became part of their IT team. This slight conceptual difference in IT support helps guarantee the highest quality support possible.
You can learn more about the free IT review and options for remote IT support in London by using the contact information listed below.
Company Name: HTL Group