Sheffield, UK ( ForPressRelease ) May 1, 2012 - Representing a vast range of clients within several sectors, Voice Group is one of the leading brands in the call-centre industry. The team at Voice Group has a wealth of experience, and have worked with insurance, utilities, and financial firms to provide a variety of contact centre services for the business and consumer marketplace.
As well as telesales, database creating, and appointment setting, Voice Group offer a specialist lead generation service( http://www.voicegroup.co.uk/#/Our-Services/Business/Lead-Generation ). By utilising a series of target data, Voice Group is able to provide clients with qualified leads that meet criteria that were agreed upon in the set-up phase. This ensures that the lead generation( http://www.voicegroup.co.uk/ ) process only delivers prospects that have the potential to generate a return for clients.
By utilising a bespoke IT workflow system, Voice Group is able to transfer all qualified leads in real time to their clients. The award-winning contact centre also provide an extensive data capturing and call recording service, which ensures that only prospects that meet the specified conditions are categorised as potential leads.
"As an award-winning contact centre, we are able to provide our clients with an excellent lead generation service," said a spokesperson for Voice Group. "We believe that our staff are the key to our success, and realise that it is vital to train and develop all of our employees. This ensures that our agents are the best in our industry."
For additional information, please visit the VOICE Group website( http://www.voicegroup.co.uk/#/Home ) .
Notes to Editor
The philosophy of Voice Group is to provide a cost effective outsource solution. Located in Sheffield, the company combines over 50 years of telemarketing experience to offer award-winning services. Specialising in client/staff retention, multiple leads generation, management and service, Voice Group also has successful sector experience gained from a range of clients in finance, business, telecoms, utilities and publishing.